Iranian Company in E-Commerce Industry
Annual Package: 1.2 – 1.5 billion Tomans
Responsibilities:
· Develop and implement strategic plans to drive growth in group tour sales within the E-Commerce platform.
· Manage relationships with travel suppliers, tour operators, and partners to ensure competitive pricing and quality offerings.
· Analyze market trends and customer feedback to identify opportunities for new group tour products and services.
· Oversee the marketing strategies for group tours, including digital campaigns, social media promotions, and content creation.
· Collaborate with the sales and customer service teams to enhance the customer experience and address any issues related to group bookings.
· Monitor and report on key performance indicators (KPIs) related to group tour sales, making data-driven decisions to optimize performance.
· Coordinate logistics for group tours, including accommodations, transportation, and itineraries, ensuring seamless execution.
· Train and mentor team members on best practices for selling group tours and enhancing customer engagement.
· Stay updated on industry regulations and compliance requirements relevant to group travel.
Requirements:
· Proven experience in E-Commerce, travel management, or a similar role, preferably with a focus on group sales.
· Strong understanding of the travel industry and current market trends affecting group tours.
· Excellent communication and interpersonal skills for building relationships with partners and customers.
· Proficiency in data analysis tools and CRM software to track performance and customer interactions.
· Ability to work collaboratively in a team environment while also demonstrating strong leadership capabilities.
· Strong organizational skills with the ability to manage multiple projects simultaneously.
· Creative problem-solving skills to address challenges in group tour planning and execution.
· Flexibility to travel as needed for site inspections and partner meetings.