Iranian Company in Fintech Industry
Annual Package: 1 – 1.2 billion Tomans
Responsibilities
· Lead and supervise the telesales team to achieve sales targets.
· Monitor daily team performance and evaluate individual sales results.
· Plan, prioritize, and allocate sales projects and team resources effectively.
· Monitor sales activities and identify opportunities for performance improvement.
· Manage relationships with key customers and address their business needs.
· Develop sales strategies and improve customer acquisition and conversion rates.
· Coach and train sales representatives to enhance their selling skills.
· Analyze sales data and performance reports to identify trends and challenges.
· Handle escalated customer issues and support complex sales negotiations.
· Prepare regular performance reports and provide actionable recommendations to management.
Requirements
· 3+ years of experience supervising or managing telesales teams.
· Strong knowledge of telesales operations and sales performance metrics.
· Proven ability to lead, motivate, and develop sales teams.
· Advanced Excel skills, including formulas, dashboards, and data analysis.
· Excellent negotiation, persuasion, and customer relationship management skills.
· Strong analytical and problem-solving abilities.
· Ability to manage multiple projects and prioritize team activities.
· Excellent communication and interpersonal skills.
· Ability to make effective decisions under pressure.
· Strong crisis management and conflict resolution skills.